PRINTS
What is Alu-DiBond?
A noble appearance – captivating colours
Alu-Dibond is a high quality material which brings photography into the contemporary scene. Each aluminium print has an impressive and elegant look. Indeed, this 3mm thick material emphasises the high value of the images with its robust quality and high-end look . On a flatbed press, the image is directly printed onto an aluminium panel.
Material properties of Alu-Dibond
* Weather resistant
* Optimal printability
* Brilliant reproduction of colour
* Warp-free, highly torsion-resistant
* Certified dimensional stability
* Highly corrosion-resistant
Technical data of Alu-Dibond
* Surface: on both sides 0.3 mm
* Polyethylene layer
* Total thickness: 3 mm
* Weight: 3.8 kg/m2
* Maximum format: 2400 x 1250 mm
* Fire resistance DIN 4102-2: B2
* Types: pure white/semi matte and metallic/brush-finished
How can I hang the pictures on the wall?
The order comes with an mounting system that creates an impression of free-floating by using adhesive bonds installed on the reverse side.
Which sizes can I order?
The prints are available in 20x20cm , 35x40cm, 60x80cm.
I want a very specific size which is not listed.
Please contact me via e-mail. We will find a solution.
Where are the images printed?
They are made in Berlin with love.
You are not shipping to my country, why?
Unfortunately, the shipping only works for Europe. However, if you’re outside of Europe please contact me via e-mail and we will find a solution.
I ordered the wrong size, what should I do?
Please write me immediately an e-mail. It usually takes up some hours to place your order to the printer. In this time span, everything can be changed. Unfortunately, once the order is placed at the printer, it’s too late.
How do I cancel or refund my order?
Unfortunately it’s not possible to return the physical prints, since they were especially manufactured for you.
MOVIES
How can I watch the movie?
When the transaction is done, you will receive a link to the movie and an individual password. We will send it to your e-mail address that is linked with your paypal account. After typing in your password you will be able to stream the movie online or download it for personal use. You can watch the movie as many times as you want – the access is unlimited.
Which payment providers are supported?
The payment can be done via PayPal and Stripe.
I don’t use Paypal. How can I buy the film without a PayPal account?
You can also use a credit card (Visa, MasterCard, American Express) to pay, even without a PayPal account! Simply click on the yellow button (“Checkout with PayPal”) and choose the option “pay with credit card”.
In which format can I download the movie?
The movie is available as a .mp4 file in full HD resolution (1920 x 1080 pixels).
For slower internet connections we also provide a file in smaller resolution.
How do I cancel or refund my order?
In terms of the movies, please contact me via e-mail. We will find a solution to imburse you.
Can I screen the movie in groups or public events?
Sorry, but the movies are for private use only. However I would be glad to show them at your event or festival. If you organise an event and want to show the movie, please contact me via e-mail.
I need a screener-link of the movie for my event or festival – where can I get it?
Please write me an e-mail and we will get back to you as soon as possible!
GENERAL
I made my payment but haven’t received an e-mail yet. What should I do?
Please make sure to check your spam folder. The transaction may take a while, so please be patient. If there’s nothing in your inbox after a few minutes, contact us via e-mail and I will send you a new link.
Something went wrong during the payment transaction. What should I do?
Please contact our support.